Privacy Policy

TrueLogos is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our professional designer marketplace services.

Personal Information: • Name and contact details (email) • Account credentials • Payment information (processed by our payment provider) • Company information (optional) Project Data: • Business name and description • Design preferences and requirements • Project communications with designers • Uploaded reference materials Technical Data: • IP address and location data • Browser type and version • Device information • Cookies and similar technologies

We use your information for: • Connecting you with verified professional designers • Processing payments and managing credits • Facilitating project communications • Customer support and communication • Improving our platform and services • Legal compliance and fraud prevention • Marketing communications (with your consent)

We process your data based on: • Contract: To provide our services • Consent: For marketing communications • Legitimate Interests: For business operations • Legal Obligations: To comply with laws

We require identity verification for all designers: • Identity verification is required for all designers • Verification data is processed securely • We maintain strict data processing agreements • Verification status is displayed on designer profiles • This ensures trust and safety for all platform users

We may share your data with: • Service Providers: Payment processors, cloud hosting, analytics • Verified Designers: Project details for hired designers only • KYC Providers: For designer identity verification • Legal Authorities: When required by law • Business Transfers: In case of merger or acquisition We NEVER sell your personal data to third parties.

We implement appropriate security measures: • 256-bit TLS encryption for data in transit • Encrypted storage for sensitive data • Regular security audits and monitoring • Access controls and authentication • Secure data centers with 24/7 monitoring

• Account Data: Retained while account is active • Project Files: 90 days after project completion (unless requested otherwise) • Payment Records: 7 years for tax compliance • Marketing Data: Until consent withdrawn • Technical Logs: 30 days

Under GDPR, you have the right to: • Access: Request a copy of your data • Rectification: Correct inaccurate data • Erasure: Request deletion of your data • Portability: Receive data in a portable format • Object: Object to certain processing • Restrict: Limit how we use your data • Withdraw Consent: For consent-based processing To exercise these rights, contact: support@truelogos.pro

We use cookies for: • Essential site functionality • Performance and analytics • Personalization • Marketing (with consent) See our Cookie Policy for details.

Our services are not intended for children under 16. We do not knowingly collect data from children. If you believe we have collected such data, please contact us immediately for deletion.

We may update this policy periodically. We will notify you of material changes via: • Email notification • Website banner • Update to "Last updated" date Continued use after changes constitutes acceptance.