Cookie Policy

Cookies are small text files that are stored on your device (computer, tablet, smartphone) when you visit a website. Cookies allow the website to recognize your device and remember information about your visit, such as your preferences and login status. Cookies can be: • Session cookies: Temporary cookies that expire when you close your browser • Persistent cookies: Cookies that remain on your device for a set period or until you delete them • First-party cookies: Set by TrueLogos directly • Third-party cookies: Set by external services we use (e.g., analytics providers)

We use cookies to: • Keep you logged in to your account • Remember your preferences and settings • Ensure the platform functions properly • Understand how users interact with TrueLogos • Improve our services and user experience • Provide security and prevent fraud • Analyze usage patterns and performance

Essential Cookies (Strictly Necessary) These cookies are required for the platform to function properly. Without them, certain features will not work. Essential cookies include authentication, session management, security, and load balancing cookies. Duration: Session cookies or up to 30 days. Cannot be disabled. Functional Cookies These cookies enable enhanced functionality and personalization including preferences, form data, and recent activity tracking. Duration: Up to 12 months. Can be disabled through account or browser settings. Analytics and Performance Cookies These cookies help us understand how users interact with TrueLogos including page views, user behavior, error tracking, and performance monitoring. Duration: Up to 24 months. Can be disabled through account or browser settings. Marketing and Advertising Cookies We do not currently use marketing or advertising cookies on TrueLogos. If we introduce these in the future, we will update this policy and seek your consent.

We use third-party services that may set cookies on your device: Payment Processing • Purpose: Process payments securely and prevent fraud • Cookies set: Session and persistent cookies for payment authentication • Data handling: Our payment service handles all card data in compliance with PCI DSS standards Vercel (Hosting) • Purpose: Hosts the platform and its infrastructure • Cookies set: None used for tracking; standard hosting/security operation only PostHog (Product Analytics) • Purpose: Understand how visitors use TrueLogos (page views, clicks) to improve the product • Cookies/local storage set: Only after you accept Analytics cookies via our cookie banner or the "Manage Cookies" footer link • Data handling: If you are signed in, analytics events are associated with your account so we can improve your experience; you can withdraw consent at any time

The length of time a cookie remains on your device depends on its type: • Session cookies: Deleted when you close your browser • Authentication cookies: 30 days (or until you log out) • Preference cookies: 12 months • Analytics cookies: 24 months

Through Your Browser Most web browsers allow you to control cookies through settings. You can block all cookies, block third-party cookies only, delete cookies after each browsing session, or receive notifications before a cookie is set. Browser-Specific Instructions • Chrome: Settings → Privacy and security → Cookies and other site data • Firefox: Settings → Privacy & Security → Cookies and Site Data • Safari: Preferences → Privacy → Cookies and website data • Edge: Settings → Cookies and site permissions → Cookies and site data Through TrueLogos Click "Manage Cookies" in the footer of any page to reopen your cookie preferences and change your Analytics/Functional cookie choices at any time. Do Not Track (DNT) We respect DNT signals and will disable non-essential cookies when DNT is enabled. However, essential cookies required for the platform to function will still be used.

If you disable cookies, certain features of TrueLogos may not function properly: • Login issues: You may be unable to log in or stay logged in • Lost preferences: Your settings and preferences will not be saved • Limited functionality: Some features may not work as expected • Degraded experience: You may see less personalized content

In addition to cookies, we may use similar tracking technologies: Web Beacons (Pixel Tags) Small transparent images embedded in web pages or emails to track user behavior, such as whether an email was opened or a page was viewed. Local Storage Browser storage used to save data locally on your device. We use local storage to cache data and improve performance. Session Storage Temporary storage that is cleared when you close your browser. Used for session management and temporary data.

If you are located in the European Economic Area (EEA), we comply with GDPR cookie consent requirements: • We will request your consent before setting non-essential cookies • You can withdraw consent at any time through account settings • Essential cookies do not require consent under GDPR • You have the right to access, delete, or export cookie data

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you by email or by posting a notice on our website. The "Last Updated" date at the top of this policy indicates when it was last revised.